International Workshop on User Interface Test Automation
UI and UX are often mentioned together but they are two distinct areas of software or digital product development.
UX, or user experience is how people interact with an app. UX is mostly about prototyping and wireframing, architecture design, and interactions. How do we want this to work? What features should be present on this or that screen? How do we make this work? These are examples of questions you might ask a UX architect. For UX designers, it’s essential to understand how their target audience wants to interact with the app, how these people think, and what makes them feel good or bad while using an app. This also dictates how an interface will look in order to lead a user to a target action in the most natural way.
UI, or user interface, on the other hand, is the graphical layout of an application or software. It’s mostly about layouts, colors, fonts, illustrations, and other elements of style you can see in an app, software, or a website. What style do we want the app to have? What will this button/form/etc. look like? These are the questions you might ask a UI designer. UI designers decide what an app will look like, from the color schemes to the fonts to the shapes of buttons. Most UI designers are also graphic designers and their job is to create aesthetic appeal for their application.
Usability means just how comfortable your software or website is to use for an average user. An interface should be intuitive – users shouldn’t need to go through a daunting onboarding process just to do a simple action, when everything is clear, quick and obvious to use.
When it comes to functional and performance tests, it’s possible to achieve full automation. You may imitate user behavior or check technical data with automated testing to ensure each feature works as intended. In usability (both UI and UX testing), it’s all about human behavior. You need to observe how people interact with a program and how they react, that’s why this type of testing may be only partially automated. For example, you may automate data input and analysis, with UX testing platforms and additional tools, and get valuable data with apps like Hotjar or Userreport, but you cannot watch real-life user behaviour with any of these tools. So, manual tests are also necessary in usability.
Ideally, you should work with UX and UI testing professionals during all the stages, starting from the raw idea and implementing their recommendations during the process. It will help you save a lot of time and money by avoiding mistakes that will otherwise need to be fixed later, sometimes at a high price.
To sum up, usability testing in both UI and UX is an essential component of successful product development. It allows you to provide end users with a quality product that they will not only find useful but also thoroughly enjoy. Any app or piece of software these days should provide a high quality, easy, and seamless experience, so it’s essential to have a strong QA component, such as a usability testing agency to ensure the quality of your app or website. Products that are not up to the mark in any aspect are often driven out of the market as soon as they arrive.